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No problem.

We are happy to answer in a timely manner and clear up any doubts you may have.

    About the Online Store

    How do I place an order on Orantiques shop?

    Step 1 – Choose the right category. First thing you need to do is to choose the right category of products.
    Step 2 – Specify the group of products.
    Step 3 – Choose the exact product.
    Step 4 – Add product to your shopping cart.
    Step 5 – Another products or finish shopping.
    Step 6 – Confirm order and pay.

    How do I create my own Orantiques account?

    Go to the person icon and create your own account or in the check out you have registration form.

    Do I need to link my bank account?

    No you don’t need to link your account.

    How do I track my order?

    Step 1 – Open the email account you used to place your order.
    Step 2 – Search for a shipping confirmation email from the Orantiques Store. If you have multiple orders or shipments, find the email for the shipment you want to track.
    Step 3 – Follow the instructions in the email to track your shipment.

    Shipping Costs

    Send us a shipping quote request in the cart or checkout, and we will get back to you as soon as we have the shipping amount.

    Manage the Account

    How do I manage my account?

    The person icon is the central customer dashboard in a Orantiques store. Customers can view past orders, edit addresses, and payment details.

    How secure is the admin area?

    We use an SSL certificate is a digital certificate that authenticates a website’s identity and enables an encrypted connection besides that we use all good online security practices.

    How do I cancel my account?

    Send us email with subject: cancel my account, and we erase all your data in our store.

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    Contacts

    Calçada de São Vicente, 85 Lisboa 1100-572 Lisboa Portugal T: +351 916 219 963 E: geral@orantiques.com